AI Phone Answering and IVR Replacement
Kynato deploys AI phone answering systems that replace traditional IVR — with intent classification, real-time call flow mapping, missed-call capture, and CRM logging with WhatsApp follow-up triggers.
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Intent Classification Model Setup and Call Flow Mapping
Kynato builds the intent classification model and call flow map for your AI IVR — training the system to recognise caller intent categories and route each call type through the appropriate automated or human-assisted flow.
ExploreMissed-Call AI Answering Agent
Kynato deploys a missed-call AI answering agent — capturing every unanswered call with an AI response, logging the enquiry, creating a CRM entry, and triggering a WhatsApp follow-up automatically.
ExploreEnquiry Logging, CRM Entry, and WhatsApp Follow-Up Trigger
Kynato configures the CRM entry creation and WhatsApp follow-up trigger that fires after every missed-call AI interaction — ensuring no inbound enquiry is lost and every caller receives a timely, personalised follow-up.
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