Customer-Facing AI Assistant
Kynato builds and deploys customer-facing AI assistants — defining tier-1 query scope, escalation logic, brand persona, and live deployment monitoring for always-on automated customer support.
What This Covers
Services in This Area
Each area below is a discrete service built, integrated, and operated by Kynato.
Tier-1 Query Scope Definition and Escalation Logic
Kynato defines the tier-1 query scope for your customer-facing AI assistant — specifying which question categories the bot handles autonomously, which trigger a human handoff, and what context is passed at escalation.
ExploreTone, Persona Configuration, and Live Deployment
Kynato configures the tone, personality, and brand voice of your customer-facing assistant — and manages the full live deployment process including testing, integration, and go-live monitoring.
ExploreRelated searches
Full Service Hierarchy
Every nested service within this area — click any to explore.
Service Path
All Kynato Capabilities
Search & AI Visibility
Search Engine Optimisation and Visibility
AI Search Visibility and Generative Engine Optimisation
Demand Generation
Inbound Lead Architecture
Outbound and Paid Acquisition
AI Lead Scoring, Nurturing, and Qualification
Knowledge & Applied AI
Custom RAG Systems and AI Knowledge Base
AI Assistant Deployment
Document Intelligence and Specialised Search
Agentic Automation
Agentic Workflow Design and Deployment
Core Business Automation
Conversational and Omnichannel Automation
Intelligence & Analytics
Unified Search Intelligence and SEO Analytics
AI Visibility Tracking and Brand Citation Intelligence
Business Performance Analytics and Revenue Intelligence
Ready to Build Something?
Tell us the outcome you're after. We'll map the system to get you there.